FOR IMMEDIATE RELEASE
KorTerra Releases Version 3.1.1
Minneapolis, MN – June 4th, 2002 – The newest version of the KorTerra software suite was released last week by the KorTerra . KorTerra’s enhanced features and functionality are a direct result of input received from clients throughout the year and at events such as the KorTerra Annual User Conference. Among many enhancements to the existing product functions, the new release, version 3.1.1, includes the following additional features to the software: destination audit reporting, fax back to contractor function, enhanced mapping capabilities, billing pre-processor, and additional report generation capabilities.
The KorTerra product suite, designed by One Call industry professionals, is the industry’s most comprehensive utility workforce management and damage prevention software solution. KorTerra’s modular approach allows clients to customize their total solution based on their specific needs, adding modules as their business changes and grows. The KorTerra product suite includes the following modules: Dispatch, Mobile, Damage Information, Billing, Payroll, and Positive Response (e.g. Faxback, internet ticket query, OCC positive response, IVR).
"Our Customer Service Team works every day towards understanding the functionality our customers need to do their jobs better. We take all of our customer’s feedback and suggestions for improvement to make KorTerra the best solution for our customers,” stated Jeff Law, KorTerra Software Product Manager, “This ongoing process is necessary for us to provide our customers with the very best product in the one call ticket receiving and damage prevention industry."
The enhancements and added functions were the result of KorTerra’s Customer Service Team working closely with each customer to understand their business needs and problem areas. The goal of the software is to automate the tasks involved with ticket receiving and dispatch. The Customer Service Team and the Development Team continue to work together to define those features that would further improve the functionality of the software suite.
About KorTerra, Inc.
Since 1990, KorTerra, Inc. has developed mobile computing and workforce
management solutions for the utility industry. They have worked with
major utilities, contract locators and municipalities to develop a
variety of Utility Workforce Management systems. The software
effectively manages on-time response, management reporting, positive
response, and keeps track of locating team performance in a real-time,
mobile and paperless environment. KorTerra also provides ASP services;
capabilities that allow KorTerra to host the software on their servers
with customer access to the application via the Internet. KorTerra
software interfaces with every One Call Center and is used by Utilities,
Municipalities and Contract Locators across North America. Today, over
20,000,000 tickets are managed by the KorTerra application annually. To
learn more about KorTerra and see what their customers are saying about
the KorTerra product suite, go to
www.korterra.com, or contact via telephone at 952.368.1911.
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For additional information contact:
Press Contact(s):
Chris Stendal, President
KorTerra, Inc.
18882 Lake Drive East
Chanhassen, MN 55317
Tel: 952.368.1911
Fax: 952.697.3141
Email: sales@korterra.com
