FOR IMMEDIATE RELEASE
KorTerra Announces Expansion of Services Added to KorTerra’s ASP Offerings
Minneapolis, MN – February 6th, 2003 – KorTerra, a leader in the workforce management software industry has expanded its ASP services within their current suite of products and service offerings. KorTerra has been offering the ASP services to its clients since 2002 and is excited about the expansion of the services they now can offer.
Under the standard Application Service Provider (ASP) model, KorTerra will manage and maintain servers, perform necessary backups and monitor the systems at their headquarter location allowing the client to access their software via the Internet. KorTerra will also manage all modems, and phone lines needed to receive One Call locate requests from the One Call Centers for our clients.
Along with physically handling all the hardware and infrastructure to receive tickets and run the KorTerra software, they are offering many additional services, services that they can now offer because the hardware is being housed within their offices. Some of the services include: daily auditing of tickets received from the One Call Centers, ticket accuracy checks, and contacting One Call Centers for tickets that need to be re-transmitted.
“Our expanded ASP services will allow KorTerra to take more responsibility in managing and maintaining the system for our customer’s, allowing them to focus on their core business. This expanded ASP model will not only benefit our clients from an efficiency standpoint, but will prove to be a huge costs savings for them as well “said Chris Stendal, President, KorTerra division, “The expanded ASP model will give us another area where we can excel in helping our clients achieve their business goals.”
About KorTerra, Inc.
Since 1990, KorTerra, Inc. has developed mobile computing and workforce
management solutions for the utility industry. They have worked with
major utilities, contract locators and municipalities to develop a
variety of Utility Workforce Management systems. The software
effectively manages on-time response, management reporting, positive
response, and keeps track of locating team performance in a real-time,
mobile and paperless environment. KorTerra also provides ASP services;
capabilities that allow KorTerra to host the software on their servers
with customer access to the application via the Internet. KorTerra
software interfaces with every One Call Center and is used by Utilities,
Municipalities and Contract Locators across North America. Today, over
20,000,000 tickets are managed by the KorTerra application annually. To
learn more about KorTerra and see what their customers are saying about
the KorTerra product suite, go to
www.korterra.com, or contact via telephone at 952.368.1911.
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For additional information contact:
Press Contact(s):
Chris Stendal, President
KorTerra, Inc.
18882 Lake Drive East
Chanhassen, MN 55317
Tel: 952.368.1911
Fax: 952.697.3141
Email: sales@korterra.com
