KorTerra C/S Claims Management

KorTerra Claims Management was developed to track the what, where, when, who and how for every claim. KorTerra® Claims Management System is a robust tool used for tracking property loss, motor vehicle accidents and personal injury/workers compensation claims. The application can track any claim that a business might have. KorTerra Claims Management works as a stand alone system or can be tied in to work in conjunction with KorTerra® Dispatch to tie utility damage claims back to an original locate ticket in an easy to access electronic system.

Features and Benefits of KorTerra Claims Management System include:

• Comprehensive Claims Tracking - KorTerra Claims Management features areas to track automobile accidents, property loss, workers compensation, and damage claims. The Claims Management system allows organizations to capture detailed information, documents, photos, and video files for each claim. The system walks users through the claim tracking process from initial investigation through completion.
• Easy Access to Claim Information - Through the electronic tracking of claims information, organizations have easy and quick access to claims information without thumbing through reams of paper.
• Reduce Your Liability - When liabilities arise as a result of a claim, having easy access to accurate, detailed information helps give organizations a stronger position to protect themselves. KorTerra Claims Management gives quick access to the source and cause of each claim.
• Identify Ways to Reduce Claims - KorTerra Claims Management tracks detailed information that can be used to identify problem areas such as specific employees, vehicles, equipment, etc. Collecting accurate, complete information over time will allow management to perform trend analysis to identify and correct problem areas. For example, analysis can be performed to identify potential staff training problems, faulty equipment, specific employee issues, etc. The goal being that through trend identification, problem areas can be corrected and the number of claims lowered.
• Complete Claims Documentation - For complete documentation of claims, each claim entry collects information such as who was involved in the claim, the item or vehicle information, cost information, police data, insurance information, photos, documents, and videos that should be tied to the claim. Each claim type (auto loss, property loss, workers compensation, damage claim) has extensive fields for entering specific and complete information as it pertains to that claim type. For damage claims, it can track damages based on locator, date/time, equipment used, and various info about the job site, all with maintainable damage codes.
• Highly Configurable - The system is easily maintained and is highly configurable to track as much information as required, based on each organization’s needs.
• Track Claims Cost - KorTerra Claims Management provides the tools to track the cost of each claim in one organized system. Along with the detailed claim information, the cost information can be captured and tracked for claims cost analysis.
• Fully Integrated with korTerra Dispatch - KorTerra Claims Management can be fully integrated with KorTerra Dispatch to tie a utility damage claim to a locate ticket. With the systems working together, all locate and damage information is tied with detailed ticket information.
• Detailed Reporting - KorTerra Claims Management provides detailed reporting functionality for management to easily access the information captured in the system. These reports can be used as management tools in detail and in summary to easily show the status of an organization’s claims.
• Increase Collections - KorTerra Claims Management helps organization not only reduce their claims, but also helps to increase collections for claims made against them. The easy-to-use tracking system allows reports and claims information to be pulled effortlessly. This provides the ability to easily bill all damages. As a result, net recovery dollars will increase.

Through providing information to organizations about their claims, the KorTerra Claims Management System empowers organizations to make informed decisions and reduce their claims. KorTerra, Inc. is committed to developing the right tools for organizations to track their business and stay focused on running an efficient operation.