Mississippi One Call and KorTerra Announce Partnership to Offer KorWeb Services to Members
“Providing KorWeb to the membership at MS811 will provide the members with the latest technology to receive and manage their one-call ticket information” said Sam Johnson Executive Director of MS811. “It will also provide an easy way to respond to the Positive Response System that will be deployed in Mississippi. The PRS will enable all the stakeholders, including excavators, to retrieve the latest information concerning their one-call requests.”
Some of the key advantages of offering KorWeb to the Mississippi 811 members are:
- Improved communications with excavators and provide an automated system to respond to all tickets.
- Provide members with an automated and easy method to store details of the work performed on each ticket.
- Ability to customize each members system to meet their needs and increase their efficiency.
- A member has access to industry leading ticket management software to accurately and efficiently manage their locate tickets.
- Promote Safety and Damage Prevention using features such as Emergency Notification.
- Ensures accurate and timely member compliance with positive response requirements.
- No Cost to the Member to implement and use!
“One of the concerns in Mississippi was to provide their members with an easy to use Positive Response System” said Chris Stendal, KorTerra President. “KorWeb will do this in such a way as to make it effortless for the members to respond to the new system. KorWeb also provides advanced technology and ticket management capabilities that will benefit all of one call members in the state and make excavation safer.”
Some of the key technologies available in the KorWeb service include:
- Integrated mapping technology.
- Positive response management (voice, email, fax)
- 24x7x365 emergency notification services.
- Mobile software for the locators in the field.
- Advanced mapping/screening capabilities.
- Reliable communications technology.
- Host software in our tier-3 data center.
- 24x7x365 system monitoring.
- and many more.
KorWeb is the most comprehensive one call ticket management software application in the industry and is entirely web-based. Therefore, no software is installed on the client computer; all that is needed is an Internet browser. Mississippi One Call members can access their one call tickets via KorWeb anywhere, anytime they can access the Internet. There is no setup, or ongoing maintenance and support fees. Setup is simple and KorTerra takes care of the whole process for the member, so they can receive their locate tickets in KorWeb within 24 hours.
About Mississippi 811
The Mississippi 811 is a computerized information center located in Jackson, Mississippi which establishes a statewide communications link between those who dig (excavators) and those who own and operate underground facilities (operators) in Mississippi. The information center is funded by a non-profit Mississippi corporation, Mississippi 811, Inc. Members of MS811, Inc. are operators engaged in the communications, Gas Transmission, Gas Distribution, Electric Power, Products/Pipeline, Municipal Gas/Water/Sewer, cable TV, and other industries. Most operators of these underground facilities are or will soon become members of MS811, Inc. A list of the member operators may be obtained by contacting the Mississippi 811 System.
Mississippi 811 is a shareholder in Progressive Partnering, Inc., a group of non-profit one-call centers that came together in 1997 to develop call center software that focused on performance rather than profits and directly addressed the call centers' needs. The result was GeoCall, call center management software which is now used in seven states. For more information go to http://www.ms811.org.
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For additional information contact:
Press Contact(s):
Mississippi One Call
Joanna Henderson, Technical Analyst
Mississippi 811, Inc
5258 Cedar Park Dr., Suite H
Jackson, MS 39206
Phone: 601. 362.4322
Fax: 601.366.7666
Email: members@ms811.org
Web Site: www.ms811.org
