KorTerra Mobile Client
|
What do you do when you lose your wireless internet connection while locating a facility? Or, how do you ensure your company’s locators can always work with and save their locate ticket data, even without a wireless internet connection? You get KorTerra Mobile Client! KorTerra Mobile Client allows locators to work in any location, with or without a wireless connection. All locate tickets are uploaded onto the mobile device through a wireless internet connection. The mobile device continues to receive updated information, such as new locate tickets, through that wireless connection. Should that connection ever be lost, KorTerra Mobile Client allows the user to keep working as if they were still connected. The applications used on the primary One Call ticket management system continue to work on the disconnected mobile device. No paper maps or tickets ever need to be brought to the field again! Applications such as a facility map, route map, history, locate ticket search and locate ticket sort are all still completely functional, as if there was an internet connection. The continued availability of mapping allows the locator to determine the best route to find facilities and complete tickets as quickly as possible. History and locate ticket search are useful to see what facilities have been located in the past and to look up any information that was stored with the locate ticket. The ability to continuously use locate ticket sort, without losing any previous data or new data entered, is a great feature for locators out in the field because it allows them to organize and update their workload in the most productive order. For example, a locator might sort first by priority and then by location, ensuring that important locate tickets are taken care of immediately while also following the most efficient route. New data can continue to be stored by the locator, and is saved in a queue to be sent back to their One Call ticket management system, until a connection is restored. Whenever a wireless internet connection returns, all saved data will be transferred automatically and new data, such as new tickets to locate, will be delivered to the mobile. This process is called KorTerra’s Store and Forward technology. All data is saved electronically, so no additional data entry from a paper source back at the office is ever needed. Additionally, the data saved is date and time stamped, so dispatchers know the location of the locator which promotes accountability and productivity. KorTerra Mobile Client updates occur in real-time, displaying an immediate view of a locator’s progress in the field. Productivity can be monitored by supervisors through the time and date stamping on completed locate tickets. Having instant access to a company’s current damage prevention operations allows supervisors to respond to any potential problems as quickly as possible. KorTerra Mobile Client is the ideal solution for locators who work in areas with poor wireless internet availability. It is also an excellent way to ensure your company’s locators can work efficiently and effectively 100% of the time. KorTerra Mobile Client is a guarantee that no information stored will ever be lost, any information added will be processed as soon as an internet connection available, and the job will get done as quickly as possible, whether or not there is an internet connection.
|
|
