KorWeb, the industry’s most trusted web-based ticket management system, has been prepaid for all Alabama call center members by Alabama One Call. 

KorTerra and Alabama One Call have partnered together to provide KorWeb at no cost to Alabama's utilities, municipalities, pipelines and all other call center members.  As a prepaid program, One Call Center members do not pay for KorWeb or any support, software or upfront fees.  KorTerra and Alabama One Call share the joint belief that KorWeb software will greatly benefit both the One Call Center and their members in improving organizational efficiency and safety in damage prevention.  Members receive a powerful tool to help them manage their damage prevention efforts, while One Call Centers cut costs associated with responding to requests for ticket information that can now be provided through KorWeb.   

All ticket transmission, processing and Positive Response functions take place online in KorWeb.  A web-based ticket management system allows for the efficient and safe processing and storing of locate tickets.  Successful locate ticket management is vital because of the severe consequences that ensue if a facility is not accurately reviewed and marked.  KorWeb is the industry's most reliable system to perform these critical tasks.

Click Here to Signup for KorWeb – you will be setup and receiving tickets within about two hours!

KorWeb Summary:

KorWeb is used by One Call Center members to increase efficiency in locating and ticket processing, while cutting costs by eliminating unnecessary manual processes.  The web-based ticket management software aids members in successfully protecting underground facilities, preventing service interruptions and allowing excavators and homeowners to dig safely.  By providing KorWeb to their members, One Call Centers allow them to accomplish these tasks in the most efficient and cost-effective way, while promoting increased safety and awareness of damage prevention.

KorWeb Benefits:

• Increase locating and ticket processing efficiency
• Increase locate ticket reception reliability
• Eliminate paper locate tickets
• Greatly decrease or eliminate fax transmission
• Save time with electronic locate ticket sorting and searching
• Increase on-time locate completion
• Real-time system information allows users to make quick decisions
• Eliminate time spent routing and dispatching tickets
• System identifies locate tickets which are coming due or are past due
• Eliminate unnecessary locating time through locate ticket screening
• Self generated locate tickets can be automatically screened out
• Automated and immediate notification of emergency locate tickets increases excavator safety and decreases response time
• Robust reporting gives a clear picture of a company’s current state
• Training is available to enhance skill level and maximize system efficiencies
• Easy program rollout and end user adoption through the web-based format
• Extremely cost effective – no software or hardware to purchase or upgrade, no annual support fees, no upfront fees
• Superior product support
• Rapid system implementation – typically setup within hours
• We host the environment, little IT involvement required
• All system updates are automatically performed by KorTerra, saving time and hassle
• Housed in our data center which is highly secure, reliable and monitored 24x7 

For more information on KorWeb, click here, or contact KorTerra directly.