KorWeb Partner Program

Your partner in damage prevention!

The KorWeb Partner Program is a partnership opportunity between KorTerra and One Call Centers.  KorTerra’s KorWeb Partner Program is based on KorTerra providing KorWeb, our web-based One Call ticket management system, to One Call Centers at a deeply discounted rate.  This allows One Call Centers to provide their members access to a high-end One Call ticket management system at no charge as a member benefit.  Through the implementation of this program with its members, One Call Centers can decrease their costs and increase their member base, damage prevention awareness, safety and adherence to state laws.

KorTerra’s extensive experience in working with the damage prevention industry helped us realize there were advantages we could give to One Call Centers through a software partnership.  KorWeb was a natural fit for the program because of the numerous benefits it provides One Call Centers and its members, along with its ease of implementation for both parties.  KorTerra provides KorWeb to One Call Centers in a partnership format because we are committed to the damage prevention industry’s mission and strive to proactively support its overall purpose.  We are invested in promoting damage prevention and providing the most efficient technology to do so.

KorTerra’s unique position of collaborating directly with One Call Centers and their members has enabled us to build strong relationships and a strong understanding of their primary goals and challenges in the damage prevention industry.  By understanding the inner workings of each, along with the complex issues they face, KorTerra has been able to provide software solutions that specifically address these obstacles.  KorWeb’s robust features and configurability were built to be that solution.

One Call Center Benefits:

  • Promotes safety and damage prevention
  • Promotes goodwill between the One Call Center and its members
  • Eliminates costs related to supporting fax and modem transmissions
  • Increases locate ticket transmission dependability
  • Increases locate ticket processing efficiency
  • Provides your member access to a superior product at a very low or no cost
  • Increases adherence to state One Call laws (e.g. membership requirements, Positive Response, etc.)
  • Increases customer service
  • Reduces support calls
  • Simple to get started

KorWeb is used by One Call Center members to increase efficiency in locating and ticket processing, while cutting costs by eliminating unnecessary manual processes.  This helps them to each successfully fulfill their overall purposes, which are to protect underground facilities, prevent service interruptions and allow excavators and homeowners to dig safely.  By providing KorWeb to their members, One Call Centers allow them to reach these goals in the most efficient and cost-effective way.

Member Benefits:

  • Increase locating and ticket processing efficiency
  • Increase locate ticket reception reliability
  • Eliminate paper locate tickets
  • Greatly decrease or eliminate fax transmission
  • Save time with electronic locate ticket sorting and searching
  • Increase on-time locate completion
  • Real-time system information allows users to make quick decisions
  • Eliminate time spent routing and dispatching tickets
  • System identifies locate tickets which are coming due or are past due
  • Eliminate unnecessary locating time through locate ticket screening
  • Self generated locate tickets can be automatically screened out
  • Automated and immediate notification of emergency locate tickets increases excavator safety and decreases response time
  • Robust reporting gives a clear picture of a company’s current state
  • Training is available to enhance skill level and maximize system efficiencies
  • Easy program rollout and end user adoption through the web-based format
  • Extremely cost effective – no software or hardware to purchase or upgrade, no annual support fees, no upfront fees
  • Superior product support
  • Rapid system implementation – typically setup within hours
  • We host the environment, little IT involvement required
  • All system updates are automatically performed by KorTerra, saving time and hassle
  • Housed in our data center which is highly secure, reliable and monitored 24x7

KorTerra's One Call Center Partners:

One Call Center Partner States

Why should I implement this program now?
Our cost effective and easy-to-implement KorWeb Partner Program provides substantial value to the One Call Center, its members and those submitting locate tickets.  Program setup is quick and member adoption rates are extremely high due to the many benefits they immediately receive.  By promoting an electronic One Call ticket management system and its related applications, One Call Centers cut internal costs, eliminate unnecessary manual processes and promote safety in the damage prevention industry.  KorTerra is truly committed to partnering with One Call Centers to help them promote damage prevention, while utilizing the very best technology at the best price.

Additional program products and services are available through the KorWeb Partner to further enhance One Call Center and member operations.  The One Call Center can elect to include any number of these offerings.  KorTerra's collection of products and services was designed to bring value to the One Call Center and its members, while encouraging participation in One Call Center initiatives and improving well-being and safety for all.

To receive more information about how to sign up for KorWeb Partner Program, clicking here.

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