Thank you for selecting KorWeb as your One Call ticket management system!
A web-based ticket management system allows for the efficient and safe processing and storing of locate tickets. Successful locate ticket management is vital because of the severe consequences that ensue if a facility is not accurately reviewed and marked. KorWeb is the industry's most reliable system to perform these critical tasks. All ticket transmission, processing, storing and Positive Response functions take place online in KorWeb, ensuring easy and accurate ticket management is accomplished.
KorWeb is used by One Call Center members to increase efficiency in locating and ticket processing, while cutting costs by eliminating unnecessary manual processes. The web-based ticket management software aids members in successfully protecting underground facilities, preventing service interruptions and allowing excavators and homeowners to dig safely. By providing KorWeb to their members, One Call Centers allow them to accomplish these tasks in the most efficient and cost-effective way, while promoting increased safety and awareness of damage prevention.
- Increase locating and ticket processing efficiency
- Increase locate ticket reception reliability
- Eliminate paper locate tickets
- Greatly decrease or eliminate fax transmission
- Save time with electronic locate ticket sorting and searching
- Increase on-time locate completion
- Real-time system information allows users to make quick decisions
- Eliminate time spent routing and dispatching tickets
- System identifies locate tickets which are coming due or are past due
- Eliminate unnecessary locating time through locate ticket screening
- Self generated locate tickets can be automatically screened out
- Automated and immediate notification of emergency locate tickets increases excavator safety and decreases response time
- Robust reporting gives a clear picture of a company’s current state
- Training is available to enhance skill level and maximize system efficiencies
- Easy program rollout and end user adoption through the web-based format
- Extremely cost effective – no software or hardware to purchase or upgrade, no annual support fees, no upfront fees
- Superior product support
- Rapid system implementation – typically setup within hours
- We host the environment, little IT involvement required
- All system updates are automatically performed by KorTerra, saving time and hassle
- Housed in our data center which is highly secure, reliable and monitored 24x7