FOR IMMEDIATE RELEASE
KorTerra Announces Expansion of Services Added to KorTerra’s ASP Offerings
Minneapolis, MN – February 6th, 2003 – KorTerra, a leader in the workforce management software industry has expanded its ASP services within their current suite of products and service offerings. KorTerra has been offering the ASP services to its clients since 2002 and is excited about the expansion of the services they now can offer.
Under the standard Application Service Provider (ASP) model, KorTerra will manage and maintain servers, perform necessary backups and monitor the systems at their headquarter location allowing the client to access their software via the Internet. KorTerra will also manage all modems, and phone lines needed to receive One Call locate requests from the One Call Centers for our clients.
Along with physically handling all the hardware and infrastructure to receive tickets and run the KorTerra software, they are offering many additional services, services that they can now offer because the hardware is being housed within their offices. Some of the services include: daily auditing of tickets received from the One Call Centers, ticket accuracy checks, and contacting One Call Centers for tickets that need to be re-transmitted.
“Our expanded ASP services will allow KorTerra to take more responsibility in managing and maintaining the system for our customer’s, allowing them to focus on their core business. This expanded ASP model will not only benefit our clients from an efficiency standpoint, but will prove to be a huge costs savings for them as well “said Chris Stendal, President, KorTerra division, “The expanded ASP model will give us another area where we can excel in helping our clients achieve their business goals.”
About KorTerra, Inc.
Since 1990, KorTerra has been the damage prevention industry’s most trusted partner in providing quality and comprehensive One Call ticket management software solutions. KorTerra works with Pipeline Companies, Utilities, Municipalities, Contract Locators, and One Call Centers to help them operate as efficiently as possible through the use of our industry-leading technology, while cutting costs by eliminating unnecessary manual processes. KorTerra’s unique position of collaborating directly with these companies in the damage prevention industry has allowed us to build a compilation of industry-wide knowledge and best practices that few companies possess. KorTerra's current One Call ticket management operations process over 25,000,000 tickets annually. In addition to One Call ticket management software, KorTerra provides process consulting and software training services to ensure operations are streamlined and functional throughout all areas of an organization. To learn more about KorTerra, please visit www.korterra.com, or contact via telephone at 952.368.1911.
For additional information contact:
Press Contact(s):
Aimee Wendland, Marketing Manager
KorTerra, Inc.
18946 Lake Drive East
Chanhassen, MN 55317
Tel: 952.368.1911 ext. 3157
Fax: 952.697.3141
Email: marketing@korterra.com
