FOR IMMEDIATE RELEASE
KorTerra Releases Version 3.3.0
Minneapolis, MN – December 4th, 2002 – KorTerra released today version 3.3.0 of its software suite. The updated version includes many new enhancements from the previous version including, new One Call Center interfaces, improved background applications, major improvements and additions to reporting functions and enhancements to the following modules: Dispatch, Billing, Mobile, and Payroll.
“We are very excited to announce the addition of two One Call Centers. With this version, we welcome South Dakota and Oregon to our family of interfaces,” said Chris Stendal, President, KorTerra division, “KorTerra is proud to have over 50 different interfaces to over 38 different One Call Centers created for our software to successfully operate nationwide.”
Version 3.3.0 has several modifications to its Dispatch module reporting including a new daily operations report, new fax back exception report and a modified Activity and Incomplete ticket report, just to name a few of the multiple changes in Dispatch. The Billing module has also added reports including a Revenue Report and Billing Department Summary report.
“We are very proud of the improved reporting functionality and enhancements you will find in version 3.3.0, “said Jeff Law, KorTerra Product Manager “We have been proactively capturing information from our clients to understand what modifications needed to occur for version 3.3.0. For this particular version, the focus was on building new reports and making modifications to existing reports so our customers can access the information they need.”
The KorTerra product suite, designed by One Call industry professionals, is the industry’s most comprehensive utility workforce management and damage prevention software solution. KorTerra’s modular approach allows clients to customize their total solution based on their specific needs, adding modules as their business changes and grows. The KorTerra product suite includes the following modules: Dispatch, Mobile, Claims Management, Billing, Payroll, and Positive Response (e.g. Fax Back, internet ticket query, OCC positive response, IVR).
About KorTerra, Inc.
Since 1990, KorTerra has been the damage prevention industry’s most trusted partner in providing quality and comprehensive One Call ticket management software solutions. KorTerra works with Pipeline Companies, Utilities, Municipalities, Contract Locators, and One Call Centers to help them operate as efficiently as possible through the use of our industry-leading technology, while cutting costs by eliminating unnecessary manual processes. KorTerra’s unique position of collaborating directly with these companies in the damage prevention industry has allowed us to build a compilation of industry-wide knowledge and best practices that few companies possess. KorTerra's current One Call ticket management operations process over 25,000,000 tickets annually. In addition to One Call ticket management software, KorTerra provides process consulting and software training services to ensure operations are streamlined and functional throughout all areas of an organization. To learn more about KorTerra, please visit www.korterra.com, or contact via telephone at 952.368.1911.
For additional information contact:
Press Contact(s):
Aimee Wendland, Marketing Manager
KorTerra, Inc.
18946 Lake Drive East
Chanhassen, MN 55317
Tel: 952.368.1911 ext. 3157
Fax: 952.697.3141
Email: marketing@korterra.com
