FOR IMMEDIATE RELEASE
KorTerra Releases Version 3.1.1
Minneapolis, MN – June 4th, 2002 – The newest version of the KorTerra software suite was released last week by the KorTerra . KorTerra’s enhanced features and functionality are a direct result of input received from clients throughout the year and at events such as the KorTerra Annual User Conference. Among many enhancements to the existing product functions, the new release, version 3.1.1, includes the following additional features to the software: destination audit reporting, fax back to contractor function, enhanced mapping capabilities, billing pre-processor, and additional report generation capabilities.
The KorTerra product suite, designed by One Call industry professionals, is the industry’s most comprehensive utility workforce management and damage prevention software solution. KorTerra’s modular approach allows clients to customize their total solution based on their specific needs, adding modules as their business changes and grows. The KorTerra product suite includes the following modules: Dispatch, Mobile, Damage Information, Billing, Payroll, and Positive Response (e.g. Faxback, internet ticket query, OCC positive response, IVR).
"Our Customer Service Team works every day towards understanding the functionality our customers need to do their jobs better. We take all of our customer’s feedback and suggestions for improvement to make KorTerra the best solution for our customers,” stated Jeff Law, KorTerra Software Product Manager, “This ongoing process is necessary for us to provide our customers with the very best product in the one call ticket receiving and damage prevention industry."
The enhancements and added functions were the result of KorTerra’s Customer Service Team working closely with each customer to understand their business needs and problem areas. The goal of the software is to automate the tasks involved with ticket receiving and dispatch. The Customer Service Team and the Development Team continue to work together to define those features that would further improve the functionality of the software suite.
About KorTerra, Inc.
Since 1990, KorTerra has been the damage prevention industry’s most trusted partner in providing quality and comprehensive One Call ticket management software solutions. KorTerra works with Pipeline Companies, Utilities, Municipalities, Contract Locators, and One Call Centers to help them operate as efficiently as possible through the use of our industry-leading technology, while cutting costs by eliminating unnecessary manual processes. KorTerra’s unique position of collaborating directly with these companies in the damage prevention industry has allowed us to build a compilation of industry-wide knowledge and best practices that few companies possess. KorTerra's current One Call ticket management operations process over 25,000,000 tickets annually. In addition to One Call ticket management software, KorTerra provides process consulting and software training services to ensure operations are streamlined and functional throughout all areas of an organization. To learn more about KorTerra, please visit www.korterra.com, or contact via telephone at 952.368.1911.
For additional information contact:
Press Contact(s):
Aimee Wendland, Marketing Manager
KorTerra, Inc.
18946 Lake Drive East
Chanhassen, MN 55317
Tel: 952.368.1911 ext. 3157
Fax: 952.697.3141
Email: marketing@korterra.com
