FOR IMMEDIATE RELEASE
New Ideas and Innovation at KorTerra's 2009 User Conference
Minneapolis, MN – August 31st, 2009 – KorTerra wrapped up another successful user conference, attended by contract locators, utilities, municipalities and One Call Centers that utilize the KorTerra Product Suite to manage their locate tickets. The purpose of the conference was to explore software enhancement ideas based on new business needs that arise in organizations working in the damage prevention industry.
KorTerra Enterprise clients were invited to view current KorTerra software enhancements, listen to a variety of guest speakers’ presentations on industry issues and technology, and participate in roundtable sessions to generate new ideas. Business needs were identified during the industry-segmented roundtable sessions, and software solutions were recorded and discussed by the group.
KorTerra works directly with their clients to generate new software enhancements, with the belief that the users know how to best make the software work. The conference provided a forum for users to communicate new ideas and ways to improve the software with features and functionality that draw from their first-hand experience. The open atmosphere and idea exchange is unique to KorTerra, and truly sets their software apart from other industry providers.
“KorTerra’s focus is the client, so meeting with our clients to discuss the industry issues they are facing allows us a clear understanding of exactly the challenges they face,” said Chris Stendal, KorTerra President. “By staying connected with our clients, we get the opportunity to work directly with them to generate software solutions that solve their individual needs.”
“The 2009 KorTerra User’s Conference was very productive to our business,” said Kristina Blanchard, Office Manager of ARKUPS, Arkansas’s state One Call organization. “The round table discussions were very beneficial. There were many different perspectives presented on the similar issues we all face. There was insight gained by the group as a whole on how our business can continue to be a benefit to our partners and the public.”
Besides discussing KorTerra software enhancements and the roundtable sessions, three guest speakers representing different segments of the damage prevention industry, presented their ideas and solutions to the group. Rob Hathaway from DeLorme, a leading provider of mapping products used in locating, discussed how XMap and GPS are used in the viewing, locating and editing of GIS assets. Mark F. Palma, a lawyer and general counsel to Gopher State One Call, discussed damage prevention industry issues and challenges of the future. Dennis Heath from Tri-Global Technologies, a provider of innovative GPS/GIS field solutions and data collection services, showed how their UtiliMapper Software and Trimble GPS equipment can integrate locating and mapping processes.
KorTerra would like to give a special thank you to all of our 2009 attendees! We look forward to seeing you again soon.
About KorTerra, Inc.
Since 1990, KorTerra has been the damage prevention industry’s most trusted partner in providing quality and comprehensive One Call ticket management software solutions. KorTerra works with Pipeline Companies, Utilities, Municipalities, Contract Locators, and One Call Centers to help them operate as efficiently as possible through the use of our industry-leading technology, while cutting costs by eliminating unnecessary manual processes. KorTerra’s unique position of collaborating directly with these companies in the damage prevention industry has allowed us to build a compilation of industry-wide knowledge and best practices that few companies possess. KorTerra's current One Call ticket management operations process over 25,000,000 tickets annually. In addition to One Call ticket management software, KorTerra provides process consulting and software training services to ensure operations are streamlined and functional throughout all areas of an organization. To learn more about KorTerra, please visit www.korterra.com, or contact via telephone at 952.368.1911.
For additional information contact:
Press Contact(s):
Aimee Wendland, Marketing Manager
KorTerra, Inc.
18946 Lake Drive East
Chanhassen, MN 55317
Tel: 952.368.1911 ext. 3157
Fax: 952.697.3141
Email: marketing@korterra.com
