FOR IMMEDIATE RELEASE
KorTerra Develops Mobile E-Ticket Smartphone App for Gopher State One Call
Minneapolis, MN – May 10th, 2010 – KorTerra and Gopher State One Call have developed a way to make communication between their call center and users even easier. Currently, Minnesota homeowners, excavators and utilities can communicate their dig information by calling 811 and speaking with a Gopher State One Call representative, or entering their information through Gopher State One Call’s website (www.gopherstateonecall.org). Gopher State One Call understood that today’s technology savvy population would benefit from adding a new method of submitting locate requests that integrates the expanding world of smart technology. Today there are over 150,000 iPhone applications. Gopher State One Call now unveils the One Call industry’s very first smart phone ticket submission application, Mobile E-Ticket.
“Smart” technology, in recent years, has made huge steps in helping people accomplish daily tasks. The iPhone, Android, Palm, Window Mobile and other smartphones make finding and communicating information easier than ever. With their new Mobile E-Ticket application, Gopher State One Call is the first One Call Center to allow homeowners, excavators and utilities the ability to submit locate requests via their smartphone. People are no longer tied to their desk at work, while at the same time are busier moving around, challenged to fit even more tasks into their hectic day. Gopher State One Call wanted to create a new application that reflected this change in mobility in society. Users can now easily communicate information to the One Call Center in a style that matches current technology and society trends.
Gopher State One Call’s mobile ticket submission application is one of their first steps in developing new technologies and applications for the damage prevention industry. KorTerra and Gopher State One Call believe this technology is currently in its “infancy” stage, with much more new development expected to occur throughout the industry. As smartphones get smarter and user feedback is collected, applications will be improved and new applications created. Organizations in all industries will need to continue to adapt their processes and invest in their users to fit a more mobile society.
“Smartphones are very prevalent now, and will only continue to grow in popularity and everyday use in society. We wanted to provide our users with a new mobile One Call technology that supports the rapid movement in that direction,” stated Mark Palma, Gopher State One Call board secretary.
To view the new Mobile E-Ticket site with your smartphone, please visit: http://mnticketentry.korterraweb.com. It features the same information submission layout that users are accustomed to seeing on Gopher State One Call’s website submission page. Anyone wishing to use Mobile E-Ticket must first contact Gopher State One Call at 651-681-7341 to register for this application. While this new application provides 24 hour a day, 7 day a week submission, all users are reminded that they must submit locate requests 2 full business days before excavation is scheduled to occur.
If you are interested in utilizing KorTerra’s development services, please contact us at 952-368-1911 or visit www.korterra.com.
About KorTerra, Inc.
Since 1990, KorTerra has been the damage prevention industry’s most trusted partner in providing quality and comprehensive One Call ticket management software solutions. KorTerra works with Pipeline Companies, Utilities, Municipalities, Contract Locators, and One Call Centers to help them operate as efficiently as possible through the use of our industry-leading technology, while cutting costs by eliminating unnecessary manual processes. KorTerra’s unique position of collaborating directly with these companies in the damage prevention industry has allowed us to build a compilation of industry-wide knowledge and best practices that few companies possess. KorTerra's current One Call ticket management operations process over 25,000,000 tickets annually. In addition to One Call ticket management software, KorTerra provides process consulting and software training services to ensure operations are streamlined and functional throughout all areas of an organization. To learn more about KorTerra, please visit www.korterra.com, or contact via telephone at 952.368.1911.
For additional information contact:
Press Contact(s):
Aimee Wendland, Marketing Manager
KorTerra, Inc.
18946 Lake Drive East
Chanhassen, MN 55317
Tel: 952.368.1911 ext. 3157
Fax: 952.697.3141
Email: marketing@korterra.com
