FOR IMMEDIATE RELEASE
KorTerra Announces New Software Version 3.6.0 Release
Minneapolis, MN – June 29th, 2004 – KorTerra announced today the release of their latest software version. KorTerra version 3.6.0 includes dozens of enhancements to their Dispatch, Mobile, Payroll, Billing, Positive Response and Claims Management modules plus One Call Center interface updates.
One of the largest components added in this version is Work Order Entry functionality being embedded in the Dispatch module. This functionality allows easy and convenient data entry of any work not directly received through normal One Call Center communication. It is especially useful for the handling of emergency tickets and private facility locates. Manual entry of tickets allows the information, once entered, to be dispatched and completed just like a normal ticket. The benefit to Work Order Entry is that with this tool, users are able to enter these tickets into the system and maintain a complete electronic database of all work received and performed.
Another addition in the 3.6.0 version is six new completion screens. These screens contain a new service territory field to break down the completion information These screens are important for KorTerra’s contract locator customers to be able to separate locates for billing in different areas and bill locates more accurately.
KorTerra Claims Management allows KorTerra users to track utility damage claims and the costs associated with them electronically in the KorTerra system. Version 3.6.0 has added the ability to track motor vehicle accidents through the Claims Management module. All costs and details with motor vehicle accidents involving field staff can be reported and tracked for problem identification and resolution and costs analysis.
Among the many other enhancements contained in version 3.6.0, some include:
- Enhancements to KorTerra’s Reporting capabilities
- Updates to the Payroll module
- Positive Response Management updates
- Modifications to 12 of KorTerra’s One Call Center interfaces
“We are pleased to be releasing Version 3.6.0. We feel this version once again fulfills the functionality that our customers suggest,” said Jeff Law, Product Manager, “As KorTerra continues to evolve; each release offers more functionality to automate locating operations and make the tasks related to damage prevention easy and convenient for our customers.”
Along with the product vision that has been established by President Chris Stendal and the KorTerra Team, many of KorTerra’s enhancements are a result of suggestions from their users. They are looking forward to their User Conference this August to acquire more suggestions and ideas from their customers for their next software version.
About KorTerra, Inc.
Since 1990, KorTerra has been the damage prevention industry’s most trusted partner in providing quality and comprehensive One Call ticket management software solutions. KorTerra works with Pipeline Companies, Utilities, Municipalities, Contract Locators, and One Call Centers to help them operate as efficiently as possible through the use of our industry-leading technology, while cutting costs by eliminating unnecessary manual processes. KorTerra’s unique position of collaborating directly with these companies in the damage prevention industry has allowed us to build a compilation of industry-wide knowledge and best practices that few companies possess. KorTerra's current One Call ticket management operations process over 25,000,000 tickets annually. In addition to One Call ticket management software, KorTerra provides process consulting and software training services to ensure operations are streamlined and functional throughout all areas of an organization. To learn more about KorTerra, please visit www.korterra.com, or contact via telephone at 952.368.1911.
For additional information contact:
Press Contact(s):
Aimee Wendland, Marketing Manager
KorTerra, Inc.
18946 Lake Drive East
Chanhassen, MN 55317
Tel: 952.368.1911 ext. 3157
Fax: 952.697.3141
Email: marketing@korterra.com
