FOR IMMEDIATE RELEASE
KorTerra, Inc. Introduces Claims Management System
Minneapolis, MN – December 5th, 2003 – KorTerra, Inc. announced today that their new Claims Management System has been released. The KorTerra Claims Management System collects, tracks and reports several different categories of claims information including: damage codes, equipment used, description of damage, future prevention steps, damage reasons, type, size, and material of damaged facility and the cost of the claim.
The system also has multiple reporting capabilities in order to retrieve and track information about reported claims. Via the different reporting functionalities provided in the Claims Management System, the information collected explains the “what, where, when and how” for each incident. It is flexible, works with any coding system and has customizable reporting to meet the different needs of different organizations.
Customers of the KorTerra Claims Management System can expect to experience many benefits from the system including positive return from the information they collect. The Claims Management System benefits customers through helping them better understand their claims and through creating a venue for them to learn from the damage documentation that is collected in the system. The knowledge gained helps customers improve their operations and reduce overall damages.
Customers of the Claims Management system can also expect increased claims collection as a result of running their Claims Operation more efficiently. Through Claims Management System all information is documented in one spot allowing for fast and efficient claims tracking in a paperless environment. Many Claims Management System customers have already seen a significant increase in the percentage of claims that they are paid on.
“The Claims Management System does more than simply provide information about damage claims, it will help our customers manage all of the claims – from initial data collection to tracking and querying past claims,” said Jeff Law, Product Manager, “The entire KorTerra team is excited about this new module and is confident that our existing and new clients will be impressed by the breadth of functionality the Claims Management System provides.”
About KorTerra, Inc.
Since 1990, KorTerra has been the damage prevention industry’s most trusted partner in providing quality and comprehensive One Call ticket management software solutions. KorTerra works with Pipeline Companies, Utilities, Municipalities, Contract Locators, and One Call Centers to help them operate as efficiently as possible through the use of our industry-leading technology, while cutting costs by eliminating unnecessary manual processes. KorTerra’s unique position of collaborating directly with these companies in the damage prevention industry has allowed us to build a compilation of industry-wide knowledge and best practices that few companies possess. KorTerra's current One Call ticket management operations process over 25,000,000 tickets annually. In addition to One Call ticket management software, KorTerra provides process consulting and software training services to ensure operations are streamlined and functional throughout all areas of an organization. To learn more about KorTerra, please visit www.korterra.com, or contact via telephone at 952.368.1911.
For additional information contact:
Press Contact(s):
Aimee Wendland, Marketing Manager
KorTerra, Inc.
18946 Lake Drive East
Chanhassen, MN 55317
Tel: 952.368.1911 ext. 3157
Fax: 952.697.3141
Email: marketing@korterra.com
