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FOR IMMEDIATE RELEASE

KorTerra Announces Version 3.5.0 Software Release

Minneapolis, MN – October 30th, 2003 – KorTerra is pleased to announce its newest KorTerra software release, version 3.5.0. This version features over 200 changes in the software from simple modifications and enhancements to major new functionality.

“The KorTerra product is infused with more functionality than ever imaginable. It is the customer suggestions we implement that truly help to create day to day, real-world efficiencies and make KorTerra the industry leading product it is today,” said Chris Stendal, President.

Some features customers will find in this version include:

Standardization across all applications – each module has a similar look and feel making navigation and learning each module easier.
Expanded searching capabilities that will allow for a search with partial information.
Improved reporting capabilities in Dispatch, Payroll, and Claims Management.
Electronic User Manual embedded in software for reference at a click of a button.
New auto archive module which eliminates the need for manual archiving and ensures that archiving is being performed regularly for optimal system performance.
New mobile which employs the KorTerra look and feel. While utilizing the same field tested technology KorTerra has used for the last 13 years, the new mobile gives locators in the field more information and helps them locate more efficiently.
Two of the major new functionalities added are Real-time Faxing and an Operations View. Real-time faxing will send completion information in real-time to contractors as they are completed instead of in nightly batches. This functionality will ensure that all tickets are responded to in a timely fashion. The Operations View is a new functionality that visually displays in a graph format, ticket information and the ticket counts in the various statuses. This new functionality will allow management, at a glance, to quickly see the status of their operation.

“After this year’s User Conference, we gathered a lot of brilliant ideas that will be integrated in our future releases. With the help of our customer’s recommendations, we will continue to release new features and functionality to help manage workflow and maintain KorTerra as an industry leading solution.” said Jeff Law, Product Manager.

About KorTerra, Inc.
Since 1990, KorTerra has been the damage prevention industry’s most trusted partner in providing quality and comprehensive One Call ticket management software solutions.  KorTerra works with Pipeline Companies, Utilities, Municipalities, Contract Locators, and One Call Centers to help them operate as efficiently as possible through the use of our industry-leading technology, while cutting costs by eliminating unnecessary manual processes.  KorTerra’s unique position of collaborating directly with these companies in the damage prevention industry has allowed us to build a compilation of industry-wide knowledge and best practices that few companies possess.  KorTerra's current One Call ticket management operations process over 25,000,000 tickets annually.  In addition to One Call ticket management software, KorTerra provides process consulting and software training services to ensure operations are streamlined and functional throughout all areas of an organization.  To learn more about KorTerra, please visit www.korterra.com, or contact via telephone at 952.368.1911.

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For additional information contact:
Press Contact(s):
Aimee Wendland, Marketing Manager
KorTerra, Inc.
18946 Lake Drive East
Chanhassen, MN 55317
Tel: 952.368.1911 ext. 3157
Fax: 952.697.3141
Email: marketing@korterra.com

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