KorWeb Ticket Management
The base of the KorTerra Partner Program is providing KorWeb, KorTerra’s web-based ticket management software, to a One Call Center’s members at no cost as a member benefit. KorWeb is used by One Call Center members to increase efficiency in locating and ticket processing, while cutting costs by eliminating unnecessary manual processes. This helps them to each successfully fulfil their overall purposes, which are to protect underground facilities, prevent service interruptions and allow excavators and homeowners to dig safely. By providing KorWeb to their members, One Call Centers allow them to reach these goals in the most efficient and cost-effective way.
We continually invest in our clients and KorWeb by regularly re-examining the challenges they face, which in turn redefines their product needs. After examining any newly discovered opportunities or changes, KorWeb enhancements are developed and implemented. Developing and utilizing exceptional software for our clients, and following that up with the greatest support team in the industry, is what makes KorWeb the most trusted damage prevention software in the industry.
An entire marketing rollout, implementation and follow up plan has been created for each partner, and executed by KorTerra with approval from the One Call Center every step of the way. Website traffic, email open rates, member adoption rates and other measurable statistics are recorded and reported on a scheduled basis. Exceptional program and client support are guaranteed with the KorTerra Partner Program, and KorTerra looks forward to illustrating these, along with the many other benefits we will provide, to your One Call Center as well as your members!
KorWeb Ticket Management Benefits
