Category: Blog

Locate Tickets: To Screen or Not to Screen

Businesswoman looks at data on a tablet.

Many utility companies are faced with the task of deciding whether their organization could benefit from screening locate tickets at some point. Screening tickets can be an extremely effective way for some to save both time and money. However, ticket screening is not necessarily the most fitting approach to ticket management…

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Effective Communication with Excavators

Yellow excavator with trees in the background.

One of the weakest links in the damage prevention industry’s one call process is ineffective communication. Effective communication with excavators depends on the entire communication chain, which begins with the One Call Ticket submission and continues through ticket completion. The communication chain begins when a utility receives a ticket from…

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The Evolving Relationship Between Technology and Damage Prevention

Man in yellow vest holding clipboard looks ahead of him.

The connection that exists between the damage prevention industry and the everchanging field of technology is significant. Advancements in either field naturally impact the other and both sectors evolve at a fast pace. The implementation of new technology within one call centers, utility locating, GIS/GPS, imaging, utility mapping, and excavation has an extraordinary…

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