For the City of Gillette, Wyoming, locate management is a coordinated effort across multiple utility departments working together to protect underground infrastructure and keep the community of 33,000 people safe. As fiber buildouts in the area increase, crews are expected to keep up with rising ticket volume while maintaining accuracy and timely responses.
read moreIron Horse Midstream, a leading oil and gas operator based in Dallas, Texas, turned to KorTerra’s locate management software to modernize workflows, reduce risk, and strengthen compliance. Facing challenges with manual processes, high operating costs, and limited visibility into excavation risks, Iron Horse recognized the urgent need for a smarter ticket management system. By implementing KorTerra’s solutions, the company achieved measurable results including a 75% increase in in-house locate request processing, 30 minutes saved per ticket, and up to 30% reduction in travel time. This transformation not only safeguarded underground assets and enhanced regulatory compliance but also empowered teams to operate at peak productivity.
read moreWhen managing thousands of miles of high-pressure natural gas pipelines, safety and efficiency are non-negotiable. BHE GT&S partnered with KorTerra to centralize damage prevention efforts, automate locate management, and streamline public outreach.
read moreBefore partnering with KorTerra, Metronet had limited insight into the true cost of their damage prevention and locate management. Key areas like claims tracking, third-party performance, and even internal workflows lacked consistent documentation. As a company focused on expansion and service quality, Metronet needed deeper insights to uncover savings and unlock efficiency where it mattered most.
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