Protecting Assets, Empowering Teams: How Iron Horse Midstream Transformed Locate Management with KorTerra
Iron Horse Midstream located in Dallas, Texas provides oil and gas producers with critical processes including natural gas transmission and processing, natural gas gathering, condensate gathering, centralized compression, vapor recovery, and natural gas treating. In addition to its Dallas headquarters, Iron Horse operates in the STACK/Merge/SCOOP with a sprawling field office in Mustang, Oklahoma.
The Challenge: Balancing Safety, Compliance, and Effciency
Damage prevention is a critical priority for Iron Horse Midstream carrying significant implications for safety, regulatory compliance, and financial performance. Prior to implementing KorTerra, Iron Horse’s norm was a highly manual process, dependent on administrative tasks and outdated workflows that introduced unnecessary risk. These inefficiencies not only drove up operating costs but also increased the probability of error, reduced visibility into high-risk excavations, and limited the company’s ability to deploy field resources effectively.
The organization recognized the need for a comprehensive ticket management system that had the capabilities to safeguard underground assets, protect field workers, and enhance overall operational efficiency. Addressing these challenges became a top priority in order to strengthen safety protocols, improve compliance, and enable field staff to operate at peak productivity.
Powered by KorTerra: Streamlining Workflows and Reducing Risk
Iron Horse Midstream utilized KorTerra to implement a solution that enhanced visibility, strengthened compliance, and streamlined daily operations.
- Enhanced Risk Visibility: Increased awareness of higher-risk excavators and dig sites, ensuring the appropriate allocation of resources.
- Compliance & Regulation: Defined processes established to support and demonstrate adherence to regulatory requirements.
- Streamlined Compliance: Centralized tracking of public awareness efforts simplifies reporting and ensures regulatory compliance.
- Modernized Workflows: Outdated administrative processes were eliminated, reducing costs and liberating resources.
The Results: Measurable Transformation in Safety
KorTerra’s solutions delivered measurable improvements:
✅ 75% of Locate Requests Cleared In-House: Streamlined processes empowered teams to handle many tickets in-house, reducing reliance on external resources.
✅ 30 Minutes Saved Per Ticket: Automation and streamlined workflows cut processing time, enabling faster resolutions and more efficient use of resources.
✅20-30% Reduction in Travel Time: Optimized routing and minimized unnecessary truck rolls, reducing costs and improving productivity in the field.
As Brandon Brashears, EHS & Regulatory Compliance Executive states:
“The implementation of KorTerra has been instrumental in streamlining our ticket management processes, improving our communication and collaboration with external stakeholders, and enhancing our analytics and reporting. It has provided us with a comprehensive and user-friendly platform that has transformed the way we manage and execute our daily tasks.”
Moving Forward: Building on a Strong Foundation
The adoption of KorTerra’s Locate Management and Productivity Management solutions has driven measurable improvements across operations. Streamlined processes now enable both field and office teams to operate at peak efficiency, while optimized workflows have reduced costs and minimized the potential for error.
In addition to enhancing productivity, the company has reinforced the protection of its underground assets and established consistent practices that ensure regulatory compliance. Iron Horse is positioned to further enhance operational excellence and set a new standard for damage prevention in the oil and gas industry.
About KorTerra, Inc.
KorTerra is the leading provider of damage prevention software, protecting billions of dollars in underground infrastructure. For over 30 years, the leading stakeholders in gas distribution, pipeline operation, telecommunications, electric distribution, contract locating, and city, county, and state governments have trusted KorTerra as their damage prevention solution. KorTerra helps mitigate risk and ensure the safety of field personnel by providing secure software platforms for processing 811 locate tickets, tracking and reporting asset damages, meeting regulatory compliance, and more. Explore additional solutions at korterra.com and follow KorTerra on LinkedIn.
Media Contact:
Paige Nygaard – KorTerra, Inc.
952.368.1911
marketing@korterra.com