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reflet arkupARKUPS
Arkansas Utility Protection Services

October 18, 2002

Chris Stendal
Vice President
Vertical Systems, Inc.
7651 Anagram Drive
Eden Prairie, MN 55344

Dear Chris,

I just love it when a plan comes together.  The ARKUPS partnership here in Arkansas continues to grow stronger each year and as we examine what has worked and what hasn’t, I would be remiss if I didn’t take a moment to tell you how important has been our relationship with Vertical Systems.

Having worked with your team since 1999, I am confident of your commitment to our success.  While your software continues to be an integral part of our success in the day-to-day operations of our company, it is your people that have made the difference.

I would like to commend the KorTerra team for their readiness to provide support and their willingness to help provide solutions to the new challenges that face us in our quest to provide a more cost effective damage prevention program for Arkansas.  Additionally, your User’s conference is one of the most productive I’ve been associated with in my twenty-seven years of experience.

I consider your team to be one of our strongest partners, and look forward to working with you to achieve even greater efficiency.

Best regards,

Roger Cox
Chief Executive Officer
Arkansas Utility Protection Services

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