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Software Analyst

Software Analyst

KorTerra, Inc. – Chanhassen, MN 55317

KorTerra is currently seeking a highly motivated IT professional to assist our clients nationwide on the use of our product suite. Qualified candidates must possess a strong understanding of computers, superior communication skills, time management proficiency, and a desire to expand their software, database, web, and overall technical expertise. We offer the opportunity to use a variety of IT skills, and considerably grow your technical skill set. We will train the successful candidate to work with Microsoft SQL Server, IIS, .NET applications, iOS/Android mobile applications, VMWare, cutting edge mapping/GPS technology, and more.

 

Primary Responsibilities:

  • Assisting clients on daily support issues ranging from simple to highly complex in nature.
  • Assisting clients on the setup, configuration, and use of the KorTerra software suite.
  • Break down barriers to solve complex issues in a timely and effective manner.
  • Perform database queries, install software patches, and provide technical expertise.
  • Troubleshooting a wide variety of technical issues.
  • Performing full system installation and integration into existing client infrastructure.
  • Log and track support issues through resolution.
  • Deliver progress reports to management staff and customers.
  • Assist in the testing of KorTerra applications.
  • Communication with development and QA staff while managing issues.
  • Provide online training and product demonstrations.


Qualifications:

  • Technical or Bachelor’s degree required.
  • Minimum of 2 years experience.
  • Strong verbal, writing, and organizational skills.
  • Excellent customer service attitude.
  • Fluent in SQL Server query language.
  • Ability to identify problems and actively seek solutions.
  • Ability to multi-task and superior problem solving skills is essential.
  • Self-motivated, ability to work independently and perform well as a member of the KorTerra team.

 

Salary, Benefits and Other:

  • KorTerra offers a dynamic team environment with a great benefits package that includes medical, dental, 401K, long term disability insurance, life insurance and PTO.
  • We are proud to be an EOE employer. We maintain a drug-free workplace and perform pre-employment background check and substance abuse testing.

 

Benefits Offered:

  • Paid time off
  • Health insurance
  • Dental insurance
  • Additional insurance options
  • Retirement benefits or accounts
  • Education assistance or tuition reimbursement
  • Gym memberships or discounts
  • Others

 

Job Type:

  • Full-time

 

Work Authorization:

  • United States (Required)

 

Work Location:

  • Chanhassen, Minnesota

 

Qualified candidates may send a cover letter and resume via email to: This email address is being protected from spambots. You need JavaScript enabled to view it.