Utility to Contractor Interface

Hold contractors accountable and reduce locate costs while ensuring a single point of tracking for all One Call data. Instead of a contract locator receiving a utility company’s tickets directly from a One Call Center, the tickets can be sent to KorWeb and either reviewed or automatically forwarded to a contract locator. Utility companies can then evaluate tickets that may not need to be located, reducing overall locate time and cost. Once the ticket is complete, a two-way interface allows the contract locator to send the completion information back to the utility company, giving them a full record of all tickets sent and completed.

Features:

Automatically forward tickets to your contract locator based on criteria you choose
Screen tickets prior to forwarding them to your contract locator
Automatically receive completion information back from your contract locator
All ticket data is stored in your KorWeb database
Search and report on your ticket data including contractor locator completions
Maintain a full circle record of ticket history