This is the only software we use that I would fight tooth and nail not to lose. Thanks to KorTerra, we have complete confidence that all of our tickets are being handled and handled on time. In an industry where you only have 48 hours to respond, you can’t afford any down time.

Calling the help desk has been amazing. The team has a rapid turnaround time, and
they have a willingness to figure things out that may not have come up in the past.

The same top notch customer service expectations that we have as a business are mirrored by the KorTerra teams. From the sales process to implementation, it was a fast and painless process.

“The implementation of KorTerra has been instrumental in streamlining our ticket management processes, improving our communication and collaboration with external stakeholders, and enhancing our analytics and reporting. It has provided us with a comprehensive and user-friendly platform that has transformed the way we manage and execute our daily tasks.”

KorTerra has eliminated unnecessary processes and middlemen by empowering our locators to take care of tickets independently, from start to finish.

KorTerra has made my job tremendously easier; I can’t imagine being in my line of work without it. I wouldn’t even want to attempt to use anything else!

We met with a large public utility organization and they spoke very highly of KorTerra. We had the opportunity to observe the way they utilize KorTerra and a variety of the features offered; it sold itself based on how comprehensive and user friendly it was.

KorTerra Locate Management has empowered our teams to streamline operations and maximize productivity to ensure we are always operating at peak efficiency.

Our processes have changed a great deal since implementation; leveraging KorTerra and certain enhancements has resulted in a very impressive YTD team average of 80 tickets screened per hour.