Powerful locate ticket management and underground asset protection
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Maximize field staff efficiency with KorTerra Field app
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Automate ticket workflows by dispersing and prioritizing tickets based on status, location, time of day, etc.
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Reduce liability, create documentation for work with use of photo attachments
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Elevate the right tickets to reduce risk and easily identify which tickets should be prioritized for audit
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Proactively identify the highest risk tickets to ensure business practices related to these tickets reflect the magnitude of the risk
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Create a repository of visual evidence to reduce risk and organizational liability
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Provide confirmation of locate completion to excavators and one call centers to ensure timely communication summarizing locate work prior to digs
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Leverage a comprehensive workflow to support the tracking and management of all incidents
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Effectively mobilize and route your workforce with the KorTerra Field app
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Reduce large costs associated with unnecessary truck rolls by identifying tickets that do not need to be located
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Leverage GIS mapping data to ensure locate work is performed efficiently and accurately
Client centricity is at our core
We are proud of our 98%+ customer retention. Our team of industry subject matter experts work closely with our clients to ensure they are getting the full value from our products.
Contact Support-
This is the only software we use that I would fight tooth and nail not to lose. Thanks to KorTerra, we have complete confidence that all of our tickets are being handled and handled on time. In an industry where you only have 48 hours to respond, you can’t afford any down time.
Connexus Energy -
KorTerra has made my job tremendously easier; I can’t imagine being in my line of work without it. I wouldn’t even want to attempt to use anything else!
Magnolia Brothers -
We met with a large public utility organization and they spoke very highly of KorTerra. We had the opportunity to observe the way they utilize KorTerra and a variety of the features offered; it sold itself based on how comprehensive and user friendly it was.
City of Fort Wayne -
KorTerra has eliminated unnecessary processes and middlemen by empowering our locators to take care of tickets independently, from start to finish.
Precision Locating -
The same top notch customer service expectations that we have as a business are mirrored by the KorTerra teams. From the sales process to implementation, it was a fast and painless process.
MetroNet -
Calling the help desk has been amazing. The team has a rapid turnaround time, and
they have a willingness to figure things out that may not have come up in the past.MCNC -
Our processes have changed a great deal since implementation; leveraging KorTerra and certain enhancements has resulted in a very impressive YTD team average of 80 tickets screened per hour.
Windstream Communications -
“The implementation of KorTerra has been instrumental in streamlining our ticket management processes, improving our communication and collaboration with external stakeholders, and enhancing our analytics and reporting. It has provided us with a comprehensive and user-friendly platform that has transformed the way we manage and execute our daily tasks.”
Iron Horse Midstream -
I don't know how we would have survived our jobs throughout COVID without KorTerra. The Customer Experience team is very knowledgeable and responsive; having a team to support our operation is one of the best things about KorTerra vs. our old system.
Magellan Midstream Partners -
KorTerra Locate Management has empowered our teams to streamline operations and maximize productivity to ensure we are always operating at peak efficiency.
City of Saint Paul