--- title: One Call Ticket Management Software | Locate Management Solutions description: Automate ticket routing, assignments, positive response, documentation, and reporting so locate teams complete 811 requests faster, safer, and on time. --- [![Korterra](https://korterra.com/hs-fs/hubfs/Korterra_Jan2026/Images/korterra-logo.png?width=236&height=52&name=korterra-logo.png "Korterra")](https://korterra.com?hsLang=en) [![Korterra](https://korterra.com/hs-fs/hubfs/Korterra_Jan2026/Images/korterra-logo.png?width=236&height=52&name=korterra-logo.png "Korterra")](https://korterra.com?hsLang=en) - [Products](https://korterra.com/products) - [Locate Management](https://korterra.com/products/locate-management) - [Risk Management](https://korterra.com/products/risk-management) - [Productivity Management](https://korterra.com/products/productivity-management) - [Industries](https://korterra.com/industries) - [Oil and Gas](https://korterra.com/industries/oil-and-gas) - [Contract Locators](https://korterra.com/industries/contract-locators) - [Contract Locators](https://korterra.com/industries/utilities) - [Telecommunications](https://korterra.com/industries/telecommunications) - [Municipalities](https://korterra.com/industries/municipalities) - [Resources](https://korterra.com/blog) - [News](https://korterra.com/blog/tag/news) - [Events](https://korterra.com/blog/tag/events) - [Blog](https://korterra.com/blog/tag/blog) - [Downloadable Resources](https://korterra.com/blog/tag/downloadable-resources) - [About](https://korterra.com/about) - [Careers](https://korterra.com/about/careers) [SUPPORT](https://support.korterra.com/hc/en-us) [Login](http://www.korterra.net) [Talk to Sales](https://korterra.com/contact-us?hsLang=en) Toggle Menu Toggle Menu [Login](http://www.korterra.net/) [SUPPORT](https://support.korterra.com/hc/en-us) [Login](http://www.korterra.net) - [Products](https://korterra.com/products) - [Locate Management](https://korterra.com/products/locate-management) - [Risk Management](https://korterra.com/products/risk-management) - [Productivity Management](https://korterra.com/products/productivity-management) - [Industries](https://korterra.com/industries) - [Oil and Gas](https://korterra.com/industries/oil-and-gas) - [Contract Locators](https://korterra.com/industries/contract-locators) - [Contract Locators](https://korterra.com/industries/utilities) - [Telecommunications](https://korterra.com/industries/telecommunications) - [Municipalities](https://korterra.com/industries/municipalities) - [Resources](https://korterra.com/blog) - [News](https://korterra.com/blog/tag/news) - [Events](https://korterra.com/blog/tag/events) - [Blog](https://korterra.com/blog/tag/blog) - [Downloadable Resources](https://korterra.com/blog/tag/downloadable-resources) - [About](https://korterra.com/about) - [Careers](https://korterra.com/about/careers) - [Products](https://korterra.com/products) - [Locate Management*Empower your organization to efficiently perform locate requests.*](https://korterra.com/products/locate-management) - [Risk Management*Get the right tools to protect your assets.*](https://korterra.com/products/risk-management) - [Productivity Management*Position your organization to maximize overall productivity.*](https://korterra.com/products/productivity-management) - [Industries](https://korterra.com/industries) - [Oil and Gas*Minimize risk and maximize protection of assets.*](https://korterra.com/industries/oil-and-gas) - [Contract Locators*Meet customer demand as efficiently and cost effectively as possible.*](https://korterra.com/industries/contract-locators) - [Utilities*Reduce risk and operational costs and maximize productivity.*](https://korterra.com/industries/utilities) - [Telecommunications*Boost productivity while safeguarding high-value assets.*](https://korterra.com/industries/telecommunications) - [Municipalities*Maximize your organizational efficiency and maintain your budget.*](https://korterra.com/industries/municipalities) - [About](https://korterra.com/about) - [Careers](https://korterra.com/about/careers) - [Resources](https://korterra.com/blog) - [News](https://korterra.com/blog/tag/news) - [Events](https://korterra.com/blog/tag/events) - [Blog](https://korterra.com/blog) - [Downloadable Resources](https://korterra.com/blog/tag/downloadable-resources) [![Locate management](https://korterra.com/hs-fs/hubfs/Korterra_Jan2026/Images/locate-management-icon.png?width=25&height=25&name=locate-management-icon.png) Locate Management Manage the full locate ticket lifecycle from ticket intake through field completion and documentation.](https://korterra.com/products/locate-management) [![Risk management](https://korterra.com/hs-fs/hubfs/Korterra_Jan2026/Images/risk-management-icon.png?width=22&height=22&name=risk-management-icon.png) Risk Management Track high-risk tickets and asset proximity to reduce liability and compliance exposure.](https://korterra.com/products/risk-management?hsLang=en) [![Productivity management](https://korterra.com/hs-fs/hubfs/Korterra_Jan2026/Images/productivity-management-icon.png?width=25&height=28&name=productivity-management-icon.png) Productivity Management Identify bottlenecks by measuring locator workload, ticket volume, and crew output.](https://korterra.com/products/productivity-management?hsLang=en) [![Oil gas](https://korterra.com/hubfs/oil-gas.svg) Oil and Gas Minimize dig-in risk and protect pipeline assets.](https://korterra.com/industries/oil-and-gas?hsLang=en) [![Contract locators](https://korterra.com/hubfs/contract-locators.svg) Contract Locators Meet customer demand as efficiently and cost effectively as possible.](https://korterra.com/industries/contract-locators?hsLang=en) [![Utilities](https://korterra.com/hs-fs/hubfs/Korterra_Jan2026/Images/Utilities-icon.png?width=19&height=27&name=Utilities-icon.png) Utilities Reduce locate risk and ticket backlog while boosting crew productivity.](https://korterra.com/industries/utilities?hsLang=en) [![Telecommunications](https://korterra.com/hs-fs/hubfs/Korterra_Jan2026/Images/Telecommunications-icon.png?width=23&height=23&name=Telecommunications-icon.png) Telecommunications Boost crew productivity while safeguarding network infrastructure.](https://korterra.com/industries/telecommunications?hsLang=en) [![municipalities](https://korterra.com/hubfs/municipalities.svg) Municipalities Maximize your organizational efficiency and maintain your budget.](https://korterra.com/industries/municipalities?hsLang=en) [Let's get started](https://korterra.com/contact-us?hsLang=en) [![News](https://korterra.com/hubfs/Korterra_Jan2026/Images/news-icon.svg) News](https://korterra.com/blog/tag/news?hsLang=en) [![event](https://korterra.com/hubfs/Korterra_Jan2026/Images/event-icon.svg) Events](https://korterra.com/blog/tag/events?hsLang=en) [![blog](https://korterra.com/hubfs/Korterra_Jan2026/Images/blog-icon.svg) Blog](https://korterra.com/blog/tag/blog?hsLang=en) [![Document](https://korterra.com/hubfs/Korterra_Jan2026/Images/document-download-icon.svg) Downloadable Resources](https://korterra.com/blog/tag/downloadable-resources?hsLang=en) [![careers](https://korterra.com/hubfs/Korterra_Jan2026/Images/careers.svg) Careers Seeking self-motivated individuals who are interested in opportunities](https://korterra.com/about/careers?hsLang=en) ### Locate Management - [Home](https://korterra.com?hsLang=en) - [Products](https://korterra.com/products?hsLang=en) - Locate Management # Automate and Manage the 811 Ticket Lifecycle [get started](https://korterra.com/contact-us?hsLang=en) ![Faster, safer one call ticket management](https://korterra.com/hubfs/Korterra_Jan2026/Images/customized-ticket-management-solutions.svg) ## Locate Management KorTerra Locate Management helps damage prevention teams receive, prioritize, assign, route, document, and complete 811 locate requests. Configurable workflows, field access, positive response, and reporting help teams reduce manual work, avoid late tickets, and maintain a complete record of work performed. - ![Efficiency](https://korterra.com/hubfs/Korterra_Jan2026/Images/collect-temporary-information-in-a-quick-and-efficient-manner.svg) Efficiency - ![measure and manage productivity of your teams](https://korterra.com/hubfs/Korterra_Jan2026/Images/measure-and-manage-productivity-of-your-teams.svg) Visibility - ![Safety](https://korterra.com/hubfs/Korterra_Jan2026/Images/meet-regulatory-requirements.svg) Safety ![Efficiency](https://korterra.com/hs-fs/hubfs/Korterra_Jan2026/Images/web-based-utility-locate-management.jpg?width=559&height=343&name=web-based-utility-locate-management.jpg) ### Efficiency - Automate workflows to minimize costs associated with locator dispatch - Stay on schedule and reduce late locates with KorTerra Field app - Establish operational uniformity across your entire organization to enable scalability [Learn more](https://korterra.com/contact-us?hsLang=en) ![Visibility](https://korterra.com/hs-fs/hubfs/Korterra_Jan2026/Images/track-communication-with-excavators.jpg?width=563&height=345&name=track-communication-with-excavators.jpg) ### Visibility - Measure and manage the productivity of your teams through a single dashboard screen - Track communications with excavators to confirm the locate status prior to excavation - Dive into all aspects of productivity with big data reporting and analytics [Get Started](https://korterra.com/contact-us?hsLang=en) ![Safety](https://korterra.com/hs-fs/hubfs/Korterra_Jan2026/Images/processes-designed-to-ensure-compliance.jpg?width=300&height=184&name=processes-designed-to-ensure-compliance.jpg) ### Safety - Meet regulatory requirements with processes designed to ensure compliance - Achieve greater protection of your critical infrastructure with communication tools that connect all stakeholders - Keep your field staff safe by using precise locate data so they can mark the right facilities and document the work performed [Let's Talk](https://korterra.com/contact-us?hsLang=en) ### Stop wasting time and resources on manual processes. Embrace the future of damage prevention with KorTerra. [Contact Us](https://korterra.com/contact-us?hsLang=en) ## Discover compelling success stories where our tools have revolutionized operations for our customers [View our industries](https://korterra.com/industries?hsLang=en) ### ![Utilities](https://korterra.com/hubfs/Korterra_Jan2026/Images/Utilities.svg)Utilities ![Utilities](https://korterra.com/hubfs/Korterra_Jan2026/Images/Utilities.jpg) **Kingbrook Rural Water** has experienced streamlined operations and processes in the field and the office. [View Kingbrook Rural Water Case Study](https://korterra.com/industries/utilities#case-study) ### ![Telecommunications](https://korterra.com/hubfs/Korterra_Jan2026/Images/Telecommunications.svg)Telecommunications ![Telecommunications](https://korterra.com/hubfs/Korterra_Jan2026/Images/Telcom.jpg) **MCNC** has decreased damages and related costs by over 90% since implementing KorTerra. [View MCNC Case Study](https://korterra.com/industries/telecommunications#case-study) ### ![Municipalities](https://korterra.com/hubfs/Korterra_Jan2026/Images/Municipalities.svg)Municipalities ![Municipalities](https://korterra.com/hubfs/Korterra_Jan2026/Images/Municipalities.jpg) Since implementing KorTerra, the **City of Fort Wayne** has experienced an immense increase in overall productivity. [View City of Fort Wayne Case Study](https://korterra.com/industries/municipalities#case-study) ### ![Oil and Gas](https://korterra.com/hubfs/Korterra_Jan2026/Images/Oil-Gas.svg)Oil and Gas ![Oil and Gas](https://korterra.com/hubfs/Korterra_Jan2026/Images/Oil__Gas.jpg) **Magellan Midstream Partners** has experienced the full benefits of established uniformity and streamlined processes throughout their organization. [View Magellan Midstream Partners Case Study](https://korterra.com/industries/oil-and-gas#case-study) ### ![Contract Locators](https://korterra.com/hubfs/Korterra_Jan2026/Images/Contract_Locator.svg)Contract Locators ![Contract Locators](https://korterra.com/hubfs/Korterra_Jan2026/Images/Contract_Locator.jpg) As a result of using KorTerra for ticket management, **Precision Locating** has experienced a significant increase in billing and reporting accuracy. [View Precision Locating Case Study](https://korterra.com/industries/contract-locators#case-study) [![Korterra](https://korterra.com/hs-fs/hubfs/Korterra_Jan2026/Images/korterra-footer-logo.png?width=217&height=48&name=korterra-footer-logo.png "Korterra")](https://korterra.com?hsLang=en) | [952.368.1911](tel:9523681911) [Email](mailto:info@korterra.com) | | --- | | 1851 Lake Drive West Chanhassen, MN 55317 | Protecting communities and critical infrastructure with innovative solutions that ensure safe excavation and asset preservation. Connect with KorTerra: Connect with KorTerra: - [Products](https://korterra.com/products) - [Locate Management](https://korterra.com/products/locate-management) - [Risk Management](https://korterra.com/products/risk-management) - [Productivity Management](https://korterra.com/products/productivity-management) [Facebook](https://www.facebook.com/KorTerraInc)[X](https://twitter.com/korterra_inc)[Linkedin](https://www.linkedin.com/company/korterra-inc)[YouTube](https://www.youtube.com/user/KorTerraInc) - [About](https://korterra.com/about) - [Careers](https://korterra.com/about/careers) - [Industries](https://korterra.com/industries) - [Oil and Gas](https://korterra.com/industries/oil-and-gas) - [Contract Locators](https://korterra.com/industries/contract-locators) - [Utilities](https://korterra.com/industries/utilities) - [Telecommunications](https://korterra.com/industries/telecommunications) - [Municipalities](https://korterra.com/industries/municipalities) [Contact Sales](https://korterra.com/contact-us?hsLang=en) [Contact Support](https://support.korterra.com/hc/en-us) © Copyright 2026 KorTerra, Inc. 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