Company Overview

KorTerra is the founder and leading provider of damage prevention software, protecting billions of dollars in underground infrastructure. For over 30 years, the leading stakeholders in gas distribution, pipeline operation, telecommunications, electric distribution, contract locating, and city, county, and state governments have trusted KorTerra as their damage prevention solution. We are driven to embrace new technologies and ideas that both improve upon existing methods and create new avenues for our clients to explore. There is always a better way, and we’re in the business of finding it first.  

Mission

Provide a reliable and powerful technology platform for the energy and utilities industries that enables efficiency and actionable insights for our clients backed by expert, highly responsive support.  

Leadership

KorTerra attracts strategic and operational leaders that are making purposeful investments into technologies and processes for the benefit of our customers.

Chris Stendal

Chief Executive Officer

As founder of KorTerra, Chris provides leadership in promoting a high-quality experience for our customers.  

Mitch Stendal

President

Mitch drives market expansion with a fresh perspective and contagious energy in building an environment that fosters an approach to business that puts customers first. 

Bill Hunt

Chief Technology Officer

Bill plays a key role in shaping KorTerra’s technology strategy and defines best practices that lead to innovation, value, and growth of our software products. 

Jim Plasynski

Chief Revenue Officer

Jim leads our customer retention and acquisition strategy. He is focused on maximizing client value and propelling KorTerra’s growth to continually reinvest in our offerings.   

Careers

KorTerra is growing so join us! Our team is built on the foundations of character and integrity, and we are seeking self-motivated individuals who are interested in opportunities for growth and development. We are a passionate team that creates and delivers solutions that our customers can rely on. A team that rallies around one another can accomplish insurmountable tasks, so we work, play, and win as a team. Interested in job opportunities with a company that saves lives and protects our communities through technology products, services, and solutions? 

Don’t see a position listed for your field?

We are always seeking committed professionals who want to grow with us. Reach out, we want to hear from you!

Qualified candidates, please submit your resume to: recruiting@korterra.com

 

Current Opportunities

collect-temporary-information-in-a-quick-and-efficient-manner.png

Software Support Analyst

KorTerra, an industry leading software provider in Chanhassen, MN is currently seeking a highly motivated IT professional to assist our clients nationwide on the use of our product suite. Qualified candidates must possess a strong understanding of computers, superior communication skills, time management proficiency, and a desire to expand their software, database, web, and overall technical expertise. We offer the opportunity to use a variety of IT skills, and considerably grow your technical skill set. We will train the successful candidate to work with Microsoft SQL Server, IIS, .NET applications, iOS/Android mobile applications, Microsoft Azure, cutting edge mapping/GPS technology, and more.

Primary Responsibilities:

  • Assisting clients on daily support issues ranging from simple to highly complex in nature.
  • Assisting clients on the setup, configuration, and use of the KorTerra software suite.
  • Break down barriers to solve complex issues in a timely and effective manner.
  • Perform database queries, install software patches, and provide technical expertise.
  • Troubleshooting a wide variety of technical issues.
  • Performing full system installation and integration into existing client infrastructure.
  • Log and track support issues through resolution.
  • Deliver progress reports to management staff and customers.
  • Assist in the testing of KorTerra applications.
  • Communication with development and QA staff while managing issues.
  • Provide online training and product demonstrations.

Qualifications/Desired Technical Skills:

  • Minimum of 2-year degree or equivalent experience required.
  • Strong verbal, writing, and organizational skills.
  • Excellent customer service attitude.
  • Knowledge of SQL Server query language a significant plus.
  • Ability to identify problems and actively seek solutions.
  • Ability to multi-task and superior problem-solving skills is essential.
  • Self-motivated, ability to work independently and perform well as a member of the KorTerra team.

Salary, Benefits and Other:

  • KorTerra offers a dynamic team environment with a benefits package including medical, dental, 401(k) with match, long term disability insurance, life insurance, and PTO.
  • We are proud to be an EOE employer. We maintain a drug-free workplace and perform pre-employment background check and substance abuse testing.
Rule-Based-Routing.png

Implementation Project Manager

We are currently seeking a customer-centric, energetic, and highly motivated individual to join our team as an Implementation Project Manager at KorTerra reporting to the Customer Experience Manager.  This individual is responsible for giving new and existing customers a world class experience as they begin or expand their relationship with KorTerra.  The Implementation Project Manager will work with customers, sales, and support technicians to understand and deliver timely solutions that best fit the customer’s needs.  This individual is a great communicator, a customer advocate, and possesses an understanding of both our software and the industry to guide customers towards the best possible solution during the implementation phase.

 

Primary Responsibilities:

  • Work with customers to identify their needs and come up with creative solutions to solve them.
  • Assisting customers on the setup, configuration, and use of the KorTerra software suite.
  • Coordinate large rollout of new features across a wide footprint.
  • Communicating with Developers, CloudOps and DevOps on highly technical issues and situations. 
  • Translating complex technical issues and situations to non-technical individuals. 
  • Perform database queries, assist on-premise customers with installation of software patches, and provide technical expertise. 
  • Troubleshooting a wide variety of technical issues. 
  • Assisting and/or performing installation and integration into existing on-premise customer infrastructure. 
  • Log and track support issues through resolution. 
  • Provide online training and product demonstrations.

Requirements: 

  • Bachelor's degree preferred and/or 1-3 years of experience in a customer-facing role, such as Customer Success, Customer Implementation, Customer Support, or Account management 
  • Possess strong phone, written, and verbal communication skills with excellent presentation skills 
  • Confident, high energy, self-motivated, and a true team player 
  • Experience working with senior and executive level customer contacts 
  • Demonstrated ability and desire to work and excel in fast-paced environment 
  • Excellent multitasking and project management skills 
  • Understanding of Cloud SaaS applications with a desire to learn new technologies 

Salary, Benefits and Other:

  • KorTerra offers a dynamic team environment with a benefits package including medical, dental, 401(k) with match, long term disability insurance, life insurance, and PTO.
  • We are proud to be an EOE employer. We maintain a drug-free workplace and perform pre-employment background check and substance abuse testing.
elimates-software-installation.png

Software Engineer .NET/Azure

Experienced Software Engineer with experience working within Agile teams to build high-quality cloud-first solutions. The ideal candidate will have a strong interest in analytics, machine learning, and data science. 

Roles and Responsibilities

You will be working with people whose passion for creating outstanding software matches yours. As a member of the Product Development and Quality Assurance team, you will be responsible for building the underlying architecture upon which the KorTerra software suite is built, including database access, Machine Learning componenet integration and APIs, and data mart design/modeling development and integration. Responsibilities include the following: 

  • Develop high quality software and systems that are secure, multi-tenant, highly scalable, and rock solid
  • Take part in design and technical discussions with multiple teams to tackle new features and resolve software problems that arise
  • Perform code reviews and provide constructive feedback to your peers
  • Help with software deployments and troubleshooting outside of normal hours as needed
  • Collaborate with a team of software developers, Scrum Master, Product Owner, and Product Manager
  • Directly responsible for contributing to the success of the KorTerra product and the overall organization
  • Advance our software to the next level of quality by implementing and creating products that work in a web-based, multi-tenant, secure cloud environment 

Qualifications and Educational Requirements 

  • Competency in .NET development and/or React
  • Experience with any or all of the following technologies: Azure, Azure SQL, Cosmos, Azure DevOps, Kubernetes, Docker
  • Developing RESTful services
  • Developing with source control management tools such as Git and Bitbucket
  • Developing in a team environment using collaboration tools such as Jira and Confluence
  • Experience with Behavior Driven Development (BDD) 
  • Writing professional, documented, and tested code
  • Strong analytical and collaborative mindset
  • Good verbal and written communication skills
  • Experience working in a Scrum/Agile environment
  • Bachelor of Science in Computer Science or equivalent preferred
  • 3+ years developing software

Additional Notes

  • On-site at Chanhassen, MN headquarters
  • Flexible part-time WFH schedule possible 
  • Reports to manager or higher
  • No direct administrative supervisory responsibilities 

Benefits

Medical-1.png

Medical Coverage

We offer medical, dental, life, and disability plans that focus on keeping you healthy.

Work-Life-2.png

Work/Life Balance

Enjoy flexible hours, paid time off, monthly company events, and paid holidays.

Retirement-3.png

Retirement Planning

Take advantage of our 401k plan with a company match.

Knowledge-4.png

Professional Development

Keep learning with an educational allowance to support continual growth.

Remote-Work-5.png

Flexible Work Options

We offer a hybrid remote work policy that flexes to fit your needs.

Employee Testimonials

Employees are treated with respect and in a manner that conveys that they are valued. We all work together as a team to accomplish goals.

– Jodi Christiansen
Quality Assurance Engineer

KorTerra is a fast-paced environment where team and individual goals focus on innovation, problem solving, and helping people. The best solution can come from anyone, whether they’ve been on the team for a week or 20 years.

– Erik Chamberlain
Cloud Operations Manager

I felt welcomed throughout the office right away on my first day. Working with KorTerra is an awesome opportunity to progress my career both professionally and personally.

– Keegan Macemon
Business Development Representative