Locate Tickets: To Screen or Not to Screen

Many utility companies are faced with the task of deciding whether their organization could benefit from screening locate tickets at some point. Screening tickets can be an extremely effective way for some to save both time and money. However, ticket screening is not necessarily the most fitting approach to ticket management…

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Effective Communication with Excavators

One of the weakest links in the damage prevention industry‚Äôs one call process is ineffective communication. Effective communication depends on the entire communication chain, which begins with the One Call Ticket submission and continues through ticket completion. The communication chain begins when a utility receives a ticket from the one…

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