Locate Tickets: To Screen or Not to Screen

Many utility companies are faced with the task of deciding whether their organization could benefit from screening locate tickets at some point. Screening tickets can be an extremely effective way for some to save both time and money. However, ticket screening is not necessarily the most fitting approach to ticket management…

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Effective Communication with Excavators

One of the weakest links in the damage prevention industry‚Äôs one call process is ineffective communication. Effective communication depends on the entire communication chain, which begins with the One Call Ticket submission and continues through ticket completion. The communication chain begins when a utility receives a ticket from the one…

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The Evolving Relationship Between Technology and Damage Prevention

The connection that exists between the damage prevention industry and the everchanging field of technology is significant. Advancements in either field naturally impact the other and both sectors evolve at a fast pace. The implementation of new technology within one call centers, utility locating, GIS/GPS, imaging, utility mapping, and excavation has an extraordinary…

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KorTerra Collaborates with One Call Centers as Early Adopter and Proponent of New Positive Response Web Service

KorTerra, Inc., the market leader in damage prevention software for the utility industry, was selected to be an early participant in integrating and testing a new positive response web service for One Call Centers in Wyoming and Connecticut. KorTerra continues to demonstrate its commitment to leadership in the damage prevention…

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